The Adventures of Kristin and Pam

So just thinking about our trip home from Arkansas leaves me feeling exhausted.

Maybe even too exhausted to write all the awesome details.

So I will use bullet points to speed things along.

• Flight was late taking off from Little Rock
• Plane couldn’t pull up to the gate because there was “equipment” blocking the gate
• Connecting flight had already departed (early) when we finally got off the plane
• About 5 other flights were cancelled due to weather so there were A LOT of us trying to re-book flights
• Not one soul in the airport could re-book our flight, they directed us to a help center, which was a bunch of telephones
• Waited on the telephone for a representative for an hour and was finally re-booked
• Representative couldn’t book a hotel for us though
• Waited in an hour long line to get a hotel and meal vouchers
• Lady at the desk helping book a hotel was a real peach
• All food places in the airport were closed by this time: starving
• Waited in a giant line outside for one shuttle bus to take us to the hotel
• Waited in another giant line at the hotel to check in
• One restaurant at the Hotel open with one waitress and one cook
• Restaurant not seating anyone for 35 minutes, but they are closing in 20, do the math
• Double starving
• Forget the meal vouchers, ordered a pizza
• Only one pizza place around, hour and a half wait
• Triple starving
• In the meantime, the restaurant said they made sack lunches to eat
• Bought a sack lunch while waiting for pizza
• Barf in my mouth, the sandwich was disgusting
• Pizza arrived at 11:30pm
• Stuffed my face
• Woke up at 4:00am to go back to the airport
• Arrived in SLC around 9:00am
• Mine and mom’s luggage both lost
• About lost my patience with an employee who was implying I never looked for my luggage at the baggage claim
• Finally got him to go to the back and look for our luggage where both suitcases were found
• Home sweet home

And they say good customer service is hard to find?